Shipping & Returns

Return, Exchange, and Quality Assurance Policy

 

At FCK CLOUT LLC, we keep things straightforward to ensure a seamless shopping experience for our customers while maintaining quality and affordability. Here’s everything you need to know:

 

Return Policy

 

We do not accept returns.

As a small online business with a print-on-demand distribution model, each product is custom-made just for you after your order is confirmed. This approach helps us ensure quality, reduce waste, and offer affordable styles. To help you find your perfect fit, we provide detailed measurements at the bottom of every product description—please review them carefully before purchasing.

 

Exchange Policy

 

We do not offer exchanges.

Like our return policy, this is due to our made-to-order model and limited inventory. Every item is personally inspected before it’s shipped to you. By minimizing overhead costs, we can offer you high-quality pieces at accessible prices. To avoid any sizing issues, please ensure you know your measurements and read the product descriptions thoroughly.

 

For garment care, please follow the provided washing instructions to maintain the longevity of your items.

 

Quality Issues

 

If you experience any quality-related concerns, we’re here to help!

 

How to report a quality issue:

    •    Contact us: Email CEO@FCKCLOUT.com within 7 days of receiving your order.

    •    Include in your email:

    •    Your order number.

    •    Photos of the issue (if applicable).

 

What happens next?

    •    We aim to process all requests within 7 business days.

    •    If approved, we’ll provide you with the return shipping details.

    •    Please note that unconfirmed returns cannot be accepted.

 

Returned items must meet the following criteria:

    •    Items should be unused, unworn, and unwashed.

    •    We cannot accept items that are worn, stained, damaged, or altered.

    •    Return shipping costs are the customer’s responsibility, as we do not offer freight-to-collect (FTC) services.

 

DISCLAIMER:

 

Certain items are non-returnable for hygiene and other reasons, including:

    •    Tights, underwear, pajamas, swimsuits, socks, and masks.

    •    Sample items.

    •    Items deliberately damaged or altered.

    •    Items returned more than 7 days after delivery.

    •    Items returned due to delivery delays caused by incorrect recipient information (e.g., phone number or shipping address).

 

Order Cancellations

 

Can you cancel an order and receive a refund? Yes, under specific circumstances:

    •    Orders not yet in production can be canceled in full.

    •    If your order has entered production but hasn’t been shipped, the shipping cost can be refunded.

    •    To request a cancellation, contact us at CEO@FCKCLOUT.com as soon as possible.

 

Thank you for supporting FCK CLOUT LLC! Your trust means the world to us, and we’re here to provide you with the best experience possible.

Return, Exchange, and Quality Assurance Policy

 

At FCK CLOUT LLC, we keep things straightforward to ensure a seamless shopping experience for our customers while maintaining quality and affordability. Here’s everything you need to know:

 

Return Policy

 

We do not accept returns.

As a small online business with a print-on-demand distribution model, each product is custom-made just for you after your order is confirmed. This approach helps us ensure quality, reduce waste, and offer affordable styles. To help you find your perfect fit, we provide detailed measurements at the bottom of every product description—please review them carefully before purchasing.

 

Exchange Policy

 

We do not offer exchanges.

Like our return policy, this is due to our made-to-order model and limited inventory. Every item is personally inspected before it’s shipped to you. By minimizing overhead costs, we can offer you high-quality pieces at accessible prices. To avoid any sizing issues, please ensure you know your measurements and read the product descriptions thoroughly.

 

For garment care, please follow the provided washing instructions to maintain the longevity of your items.

 

Quality Issues

 

If you experience any quality-related concerns, we’re here to help!

 

How to report a quality issue:

    •    Contact us: Email CEO@FCKCLOUT.com within 7 days of receiving your order.

    •    Include in your email:

    •    Your order number.

    •    Photos of the issue (if applicable).

 

What happens next?

    •    We aim to process all requests within 7 business days.

    •    If approved, we’ll provide you with the return shipping details.

    •    Please note that unconfirmed returns cannot be accepted.

 

Returned items must meet the following criteria:

    •    Items should be unused, unworn, and unwashed.

    •    We cannot accept items that are worn, stained, damaged, or altered.

    •    Return shipping costs are the customer’s responsibility, as we do not offer freight-to-collect (FTC) services.

 

DISCLAIMER:

 

Certain items are non-returnable for hygiene and other reasons, including:

    •    Tights, underwear, pajamas, swimsuits, socks, and masks.

    •    Sample items.

    •    Items deliberately damaged or altered.

    •    Items returned more than 7 days after delivery.

    •    Items returned due to delivery delays caused by incorrect recipient information (e.g., phone number or shipping address).

 

Order Cancellations

 

Can you cancel an order and receive a refund? Yes, under specific circumstances:

    •    Orders not yet in production can be canceled in full.

    •    If your order has entered production but hasn’t been shipped, the shipping cost can be refunded.

    •    To request a cancellation, contact us at CEO@FCKCLOUT.com as soon as possible.

 

Thank you for supporting FCK CLOUT LLC! Your trust means the world to us, and we’re here to provide you with the best experience possible.